Shane Green has always been the go-to source for making company culture a strategic tool for success. With Culture Hacker, he opens up his playbook. A must read for anyone building a new or managing an existing company.
Meet Shane Green
A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and work in multiple industries to transform your employees’ mindset, experience, and habits to improve customer experience, employee retention, and organizational performance.
As a catalyst for the modern service economy, Shane Green and his team inspire companies and their people to move beyond the mundane and out of status quo so they want to exceed the expectations of their internal and external customers. Shane Green has worked with brands like the NBA, Westfield, Foot Locker, NetJets Inc., MSC Cruises, W Hotels, Madison Square Gardens, Cisco Systems, and BMW to reprogram their employee mindset and skills to create loyal customers and raving fans.
The team of culture hackers at Shane Green analyze a company’s internal cultural code, and then quietly reprogram it from within, elevating the employees’ mindset, experience, and skills. The outcome is improved organizational performance, profitability, and retention.
What Are They Saying About Culture Hacker?
Shane provides proof of what I’ve said for years: ‘If you get the culture right, everything else in your business will be easier.’ Even better, he gives us specific actions to take along with unique and effective methods to implement. Read CULTURE HACKER for increased sales and profits.
Shane sets out the most critical principle of organisational success – that engaged employees equal engaged customers. This book is critical in reminding leaders of this imperative as, despite all the evidence that employee engagement delivers not only great customer service but wider success, few organisations are making it happen day to day. Shane sets […]
Company culture, whether for a startup or a Fortune 500, is the most defensible and differentiating asset you can create. It defines your potential to innovate, grow, compete, and succeed. Shane offers a clear and concise roadmap for business leaders to design and deliver an employee experience that educates and engages people to strive to […]
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