Keynote Speaker

Keynote Speaker

As a speaker, Shane has been defined as a motivational and evocative leader who clearly and concisely translates complex messages for diverse audiences. He is able to engage thousands of participants at once, or to deliver private executive workshops that catalyze business leaders.

Audiences find him inspirational, frank, and passionate as he challenges their mindsets, values, and beliefs around customer experience and organizational culture. His simple insights and rules to lead and run a business have been adopted and utilized across many industries. His energetic and straightforward style has made him one of the most sought-after corporate speakers in North America, today.

His book, Culture Hacker, is the guide to improving customer service, employee retention, and organizational performance. The book’s lessons and insights are transformed with Shane’s energetic, straightforward style into a compelling keynote delivery that has been described as inspirational and transformative.

As an experienced Travel Channel television host, Shane brings a global perspective on customer experience, travel, and the impact of company culture. His show, Resort Rescue, is viewed around the world and recognized for its hospitality and business insights. His unique interviewing style, and his ability to put guests at ease, makes him a powerful host who can control the outcome of any interview. He consistently delivers memorable moments that inspire audiences and reshape the thinking of his interview subjects.

Shane’s insights, inspiration, and compelling style have been shared at conferences, corporate engagements, executive retreats, and universities around the world.


What Are They Saying About Culture Hacker?

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